Case Manager - follow-up and outcomes (remote)

We are growing our team at Harborlight Amber Property Management Group and adding a Case Manager whose main responsibility will be follow-up and outcomes. You would join a large organisation of about 702 people, working mostly from home. What you will do • Help with applications and appointments for maintenance requests. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with maintenance requests. Working arrangement • Part-time, about 16 hours a week, spread across three days. • Remote-friendly, with a monthly team day in Savannah. • Applications are reviewed on a rolling basis.