Case Manager - follow-up and outcomes (remote)

We are growing our team at Harborlight Haven Property Management and adding a Case Manager whose main responsibility will be follow-up and outcomes. You would work closely with colleagues in operations, support and management. What you will do • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for rent collection. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with rent collection. • Bilingual English and Spanish. Working arrangement • Part-time, about 24 hours a week, afternoons. • Remote-friendly, with a monthly team day in San Jose. • We will tell you what to expect at each step of the hiring process.