Case Manager - follow-up and outcomes (remote)

Summit Ember Housing is looking for a Case Manager. The job centres on follow-up and outcomes for maintenance stores, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for maintenance stores. • Connect clients with partner agencies. • Follow up regularly and update records accurately. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with maintenance stores. Working arrangement • Contract for twelve months, with clear deliverables from the first week. • Remote-friendly, with quarterly visits in Atlanta. • We reply to every applicant.