Case Manager - follow-up and outcomes (Portland, OR)

Nova Quill Civic Services supports public agencies in Portland with budgeting, records and programmes. We are hiring a Case Manager to take on follow-up and outcomes. We follow procedures carefully and explain them clearly. What you will do • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Experience with public records. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • On site in Portland. • We will tell you what to expect at each step of the hiring process.