Case Manager - follow-up and outcomes (Knoxville, TN)

Harborlight Ashton Health Partners runs clinics and patient services around Knoxville, and we need a Case Manager to lead our follow-up and outcomes. You would work closely with colleagues in operations, support and management. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for referrals. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Experience with referrals. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • On site in Knoxville. • We will tell you what to expect at each step of the hiring process.