Case Manager - follow-up and outcomes (Charlotte, NC)

Summit Union Health Group runs clinics and patient services around Charlotte, and we need a Case Manager to lead our follow-up and outcomes. You would work closely with colleagues in operations, support and management. What you will do • Follow up regularly and update records accurately. • Help with applications and appointments for insurance authorisations. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Experience with insurance authorisations. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • On site in Charlotte. • We will tell you what to expect at each step of the hiring process.