Case Manager - follow-up and outcomes (Boston, MA)

Bright Amber Learning Group is looking for a Case Manager. The job centres on follow-up and outcomes for family communication, and it would suit someone who likes steady, practical work. Collaboration between teachers and staff is strong. What you will do • Help with applications and appointments for family communication. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with family communication. • Bilingual English and Spanish. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Boston, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.