Case Manager - care planning (remote)

We are growing our team at Summit Cross Civic Services and adding a Case Manager whose main responsibility will be care planning. We follow procedures carefully and explain them clearly. What you will do • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for public records. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with a monthly team day in Dallas. • We will tell you what to expect at each step of the hiring process.