Case Manager - care planning (Baltimore, MD)

Northwind Birch Care Services Group provides in-home and community support in Baltimore. We are hiring a Case Manager to take on care planning. You would work closely with colleagues in operations, support and management. What you will do • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for care plans. • Connect clients with partner agencies. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with care plans. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • On site in Baltimore, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.