Case Manager - benefits navigation (Virginia Beach, VA)

Redstone Rowan Civic Services is looking for a Case Manager. The job centres on benefits navigation for public records, and it would suit someone who likes steady, practical work. You would join a small organisation of about 164 people based in Virginia Beach. What you will do • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for public records. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with public records. Working arrangement • Full-time, on a regular day shift. • On site in Virginia Beach, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.