Case Manager - benefits navigation (Toledo, OH)

Lumen Granite Housing is looking for a Case Manager. The job centres on benefits navigation for maintenance stores, and it would suit someone who likes steady, practical work. You would join a large organisation of about 763 people based in Toledo. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for maintenance stores. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. What we are looking for • Experience in social services, casework or a related field. • Strong documentation habits. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with maintenance stores. Working arrangement • Full-time, on a regular day shift. • On site in Toledo. • Applications are reviewed on a rolling basis.