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Case Manager - benefits navigation (San Jose, CA)

Nova Corner Learning Group · San Jose, CA · full time

Nova Corner Learning Group operates schools and learning programmes around San Jose, and we need a Case Manager to lead our benefits navigation. You would work closely with colleagues in operations, support and management. What you will do • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for student accounts. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Experience with student accounts. • Bilingual English and Spanish. Working arrangement • Full-time, with a steady weekday schedule. • On site in San Jose. • Applications are reviewed on a rolling basis.

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