Case Manager - benefits navigation (remote)

Nova Ivory Civic Services Associates is looking for a Case Manager. The job centres on benefits navigation for case files, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for case files. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with case files. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Little Rock. • We will tell you what to expect at each step of the hiring process.