Case Manager - benefits navigation (remote)

We are growing our team at Northwind Granite Housing Group and adding a Case Manager whose main responsibility will be benefits navigation. You would join a small organisation of about 18 people, working mostly from home. What you will do • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for lease compliance. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. What we are looking for • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. • Strong documentation habits. Nice to have • Experience with lease compliance. • Bilingual English and Spanish. Working arrangement • Part-time, about 20 hours a week, afternoons. • Fully remote, with a monthly team day in Charleston. • We reply to every applicant.