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Case Manager - benefits navigation (remote)

Nova Rook Housing Partners · Remote · full time

Nova Rook Housing Partners is looking for a Case Manager. The job centres on benefits navigation for waiting lists, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Meet clients, understand their needs and build a simple plan. • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for waiting lists. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with waiting lists. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with a monthly team day in Detroit. • We reply to every applicant.

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