Case Manager - benefits navigation (remote)

Nova Meridian Civic Services provides shared administrative services to local governments around Omaha. We are hiring a Case Manager to take on benefits navigation. You would join a large organisation of more than 1,000 people, working mostly from home. What you will do • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for constituent requests. • Report outcomes to funders in clear, short summaries. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with constituent requests. • Bilingual English and Spanish. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • Fully remote, with an occasional day on site in Omaha. • Applications are reviewed on a rolling basis.