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Case Manager - benefits navigation (remote)

Lumen Nest Housing Group · Remote · full time

Lumen Nest Housing Group is looking for a Case Manager. The job centres on benefits navigation for repair requests, and it would suit someone who likes steady, practical work. You would join a small organisation of about 152 people, working mostly from home. What you will do • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. • Connect clients with partner agencies. • Help with applications and appointments for repair requests. • Follow up regularly and update records accurately. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with repair requests. • Bilingual English and Spanish. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with an occasional day on site in Dallas. • We reply to every applicant.

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