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Case Manager - benefits navigation (remote)

Bright Loom Property Management Group · Remote · full time

Bright Loom Property Management Group looks after rental homes across the Madison area, and we need a Case Manager to lead our benefits navigation. Residents are neighbours, not numbers. What you will do • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Help with applications and appointments for unit turnovers. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with unit turnovers. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Madison. • Applications are reviewed on a rolling basis.

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