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Case Manager - benefits navigation (remote)

Ironwood Junction Housing · Remote · full time

Ironwood Junction Housing is looking for a Case Manager. The job centres on benefits navigation for resident services, and it would suit someone who likes steady, practical work. You would join a small organisation of about 42 people, working mostly from home. What you will do • Connect clients with partner agencies. • Follow up regularly and update records accurately. • Help with applications and appointments for resident services. • Meet clients, understand their needs and build a simple plan. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Strong documentation habits. • Experience in social services, casework or a related field. Nice to have • Experience with resident services. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Boise. • We reply to every applicant.

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