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Case Manager - benefits navigation (remote)

Summit Pike Property Management · Remote · full time

Summit Pike Property Management is a Jacksonville property manager with leasing, maintenance and resident services, and we need a Case Manager to lead our benefits navigation. You would work closely with colleagues in operations, support and management. What you will do • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for lease renewals. • Connect clients with partner agencies. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with lease renewals. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Jacksonville. • Applications are reviewed on a rolling basis.

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