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Case Manager - benefits navigation (remote)

Highbridge Basin Health Group · Remote · full time

Highbridge Basin Health Group is a healthcare provider in Richmond with clinics and support teams, and we need a Case Manager to lead our benefits navigation. You would join a small organisation of about 187 people, working mostly from home. What you will do • Connect clients with partner agencies. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for electronic records. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with electronic records. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with a monthly team day in Richmond. • We reply to every applicant.

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