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Case Manager - benefits navigation (Raleigh, NC)

Nova Kestrel Community Partners · Raleigh, NC · contract

Nova Kestrel Community Partners is looking for a Case Manager. The job centres on benefits navigation for volunteer shifts, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for volunteer shifts. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Experience with volunteer shifts. • Bilingual English and Spanish. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • On site in Raleigh. • Applications are reviewed on a rolling basis.

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