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Case Manager - benefits navigation (Pittsburgh, PA)

Bright Wilder Housing · Pittsburgh, PA · full time

Bright Wilder Housing provides affordable homes and support services around Pittsburgh, and we need a Case Manager to lead our benefits navigation. Housing is our mission and residents are our neighbours. What you will do • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Follow up regularly and update records accurately. • Help with applications and appointments for rent assistance. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Bilingual English and Spanish. • Experience with rent assistance. Working arrangement • Full-time, Monday to Friday. • On site in Pittsburgh. • We will tell you what to expect at each step of the hiring process.

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