Case Manager - benefits navigation (New Orleans, LA)

Bright Linden Civic Services is looking for a Case Manager. The job centres on benefits navigation for public records, and it would suit someone who likes steady, practical work. You would join a small organisation of about 25 people based in New Orleans. What you will do • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. • Help with applications and appointments for public records. • Follow up regularly and update records accurately. What we are looking for • Strong documentation habits. • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. Nice to have • Experience with public records. • Bilingual English and Spanish. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in New Orleans. • We will tell you what to expect at each step of the hiring process.