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Case Manager - benefits navigation (Jacksonville, FL)

Lumen Quill Health · Jacksonville, FL · full time

Lumen Quill Health provides primary and specialty care in Jacksonville. We are hiring a Case Manager to take on benefits navigation. You would join a small organisation of about 68 people based in Jacksonville. What you will do • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for patient education. • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Experience with patient education. • Bilingual English and Spanish. Working arrangement • Full-time, Monday to Friday. • On site in Jacksonville. • Applications are reviewed on a rolling basis.

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