Case Manager - benefits navigation (Fresno, CA)
Highbridge Basin Civic Services Group · Fresno, CA · full time
Highbridge Basin Civic Services Group works with county and city offices around Fresno, and we need a Case Manager to lead our benefits navigation.
We follow procedures carefully and explain them clearly.
What you will do
• Follow up regularly and update records accurately.
• Report outcomes to funders in clear, short summaries.
• Meet clients, understand their needs and build a simple plan.
• Connect clients with partner agencies.
• Help with applications and appointments for budget submissions.
What we are looking for
• Empathy, patience and good boundaries.
• Strong documentation habits.
• Experience in social services, casework or a related field.
Nice to have
• Experience with budget submissions.
• Bilingual English and Spanish.
Working arrangement
• Full-time, with a steady weekday schedule.
• On site in Fresno, with some flexibility after the first few months.
• Applications are reviewed on a rolling basis.
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