Case Manager - benefits navigation (Buffalo, NY)

Harborlight Meridian Health Group is looking for a Case Manager. The job centres on benefits navigation for patient scheduling, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Meet clients, understand their needs and build a simple plan. • Connect clients with partner agencies. • Help with applications and appointments for patient scheduling. • Follow up regularly and update records accurately. • Report outcomes to funders in clear, short summaries. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with patient scheduling. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Buffalo. • Applications are reviewed on a rolling basis.