Case Manager - benefits navigation (Buffalo, NY)

We are growing our team at Northwind Fox Early Learning and adding a Case Manager whose main responsibility will be benefits navigation. You would work closely with colleagues in operations, support and management. What you will do • Connect clients with partner agencies. • Follow up regularly and update records accurately. • Help with applications and appointments for classroom supplies. • Report outcomes to funders in clear, short summaries. • Meet clients, understand their needs and build a simple plan. What we are looking for • Strong documentation habits. • Experience in social services, casework or a related field. • Empathy, patience and good boundaries. Nice to have • Bilingual English and Spanish. • Experience with classroom supplies. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Buffalo. • We will tell you what to expect at each step of the hiring process.