Case Manager - benefits navigation (Boston, MA)

Nova North Learning Group is looking for a Case Manager. The job centres on benefits navigation for school calendars, and it would suit someone who likes steady, practical work. Families are partners. What you will do • Follow up regularly and update records accurately. • Connect clients with partner agencies. • Report outcomes to funders in clear, short summaries. • Help with applications and appointments for school calendars. • Meet clients, understand their needs and build a simple plan. What we are looking for • Empathy, patience and good boundaries. • Experience in social services, casework or a related field. • Strong documentation habits. Nice to have • Bilingual English and Spanish. • Experience with school calendars. Working arrangement • Full-time, on a regular day shift. • On site in Boston. • We will tell you what to expect at each step of the hiring process.