Phone screen booked, I am thrilled

After 13 applications I finally got a call for an interview as a call-centre agent. There are 13 people counting on me, so I am trying to be careful. I tailored my résumé and added a short note. Any last-minute tips?

Well done. Take a breath and remember they already liked what they read.

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.