Passed on a lead and they got the job after 17 years as a customer-service rep

I referred a former colleague for a role at my new company. I was nervous but it went well. Thank you for the advice that got me here.

Nice work. Referrals count for a lot.

Thanks for writing this out. I went through something close to it 7 months ago, and it got easier once I kept a simple log of every call and form.