Passed on a lead and they got the job after 10 years as an IT help-desk technician

I referred a former colleague for a role at my new company. I am in Knoxville, in case local advice matters. He started on Monday. Thank you for the advice that got me here.

Thanks for writing this out. I went through something close to it 4 months ago, and it settled down once I kept a simple log of every call and form.