Job offer came in! after 17 years as an IT help-desk technician

They called on Tuesday with an offer and I said yes right away. I do not usually post, so bear with me. It is not my dream role, but the pay is fair and the people are kind. Any advice for starting over?

Congratulations! Take notes on names and processes in your first week. It helped me settle in.

Keep everything in writing and save the confirmation numbers. It saved me later.