Job offer came in! after 11 years as an IT help-desk technician

After 2 months I accepted a job as an IT help-desk technician. I do not usually post, so bear with me. I could not have done it without this community. Any advice for starting over?

Congratulations! Take notes on names and processes in your first week. It helped me settle in.

Well earned. Ask questions early, even small ones. People liked it.