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Finished my certificate course after 15 years as a call-centre agent

  • Diego Mercer

    9/3/2026, 11:35:53 PM

    After 5 weeks of evening classes I have a new certificate. There are 15 people counting on me, so I am trying to be careful. A friend helped me with practice tests.

  • Fatima Mercer

    9/27/2026, 2:51:09 AM

    Congratulations! Put it at the top of your résumé and mention it in your cover note.

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