Back pay finally came through - first time posting

The state finally resolved my claim after a long wait. I have read a lot of threads here and could not find my exact situation. It covered the rent I was behind on. Thanks to everyone who helped.

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

That is great news. Thank you for sharing the tip about keeping records.