Accepted an offer after 14 months (update)

After 14 months I accepted a job as an IT help-desk technician. Thank you in advance. I am relieved and a bit nervous. Any advice for starting over?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

Well earned. Ask questions early, even small ones. People liked it.