Accepted an offer after 14 months (Milwaukee)

After 14 months I accepted a job as a call-centre agent. It has been a long 23 weeks. I am relieved and a bit nervous. What helped you in the first month?

Well earned. Ask questions early, even small ones. People liked it.

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.