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Whole sector shrinking, should I change fields? after 8 years as a call-centre agent

Elif Farrow · 2026-08-06T09:50:59.846Z

Three companies in Albuquerque cut staff in the same month. I am in Albuquerque, in case local advice matters. I have transferable skills but no direct experience elsewhere. Who has switched fields?

Elif Farrow
8/6/2026, 11:50:59 AM
Three companies in Albuquerque cut staff in the same month. I am in Albuquerque, in case local advice matters. I have transferable skills but no direct experience elsewhere. Who has switched fields?
Bhavna Farrow
9/21/2026, 4:32:05 AM
A short certificate helped me more than a new degree would have. Check what local colleges offer.

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