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Whole sector shrinking, should I change fields? after 5 years as a call-centre agent

  • Bjorn Farrow

    9/5/2026, 5:17:26 AM

    Many of the people I know in my field were laid off this year, including me as a call-centre agent. It has been a long 18 weeks. I have transferable skills but no direct experience elsewhere. Who has switched fields?

  • Mei Farrow

    9/19/2026, 1:07:40 AM

    Look at job postings to see which skills repeat, then fill the gap. That gave me a direction.

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