What do I say about why I left my last job? (Jacksonville)

I have an interview next week and I am unsure how to explain why I left my last job as a customer-service rep. I have read a lot of threads here and could not find my exact situation. I have been practising in the mirror. Do you mention numbers?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.