Layoff notice, what does the 60 days mean? after 18 years as a call-centre agent

I received a formal notice about a mass layoff at my workplace. It has been a long 16 weeks. They offered a retention bonus for people who stay. Has anyone been through this?

Thanks for writing this out. I went through something close to it 13 months ago, and it settled down once I kept a simple log of every call and form.

Start your search early. I wish I had begun the day of the notice.