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Layoff happened 18 days ago, feeling lost after 18 years as a call-centre agent

Malaika Okonkwo · 2026-05-23T20:02:43.710Z

I was let go as a call-centre agent this week and I am still in shock. Any experience at all would help. I have a box of my things and a short letter about benefits. Which steps were urgent?

Malaika Okonkwo
5/23/2026, 10:02:43 PM
I was let go as a call-centre agent this week and I am still in shock. Any experience at all would help. I have a box of my things and a short letter about benefits. Which steps were urgent?
Jae Okonkwo
9/23/2026, 10:03:47 AM
Ask for your final pay, unused leave and any documents in writing before you leave, if you still can.

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