Laid off this week, where do I start?, customer-service rep here

They called a meeting on Monday and 14 of us were let go. I had been there 14 years. I have not told my family yet. Which steps were urgent?

I made a short list: benefits, bills, documents, and then my résumé. One thing each day kept me steady.

Keep everything in writing and save the confirmation numbers. It saved me later.