Work-from-home support roles hiring this month - what worked for you?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a hotel front-desk agent. This is my first time dealing with any of this. The schedules are set in advance, including some weekends. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.