Work-from-home support roles hiring this month (update)

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a recruiter. There are 18 people counting on me, so I am trying to be careful. The schedules are set in advance, including some weekends. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

Read reviews from current staff on job-review sites before you accept.