Work-from-home support roles hiring this month (update)

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a welding apprentice. I am in Salt Lake City, in case local advice matters. Most want a quiet workspace and reliable internet. What should I know about the test?

Thanks for writing this out. I went through something close to it 14 months ago, and it settled down once I kept a simple log of every call and form.