Work-from-home support roles hiring this month (Providence)

A company is hiring remote support agents on a rolling basis this month. Most want a quiet workspace and reliable internet. What should I know about the test?

Ask about the schedule and what happens when call volume drops. Some roles cut hours in slow seasons.

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.