Work-from-home support roles hiring this month (Columbus)

A company is hiring remote support agents on a rolling basis this month. This is my first time dealing with any of this. The schedules are set in advance, including some weekends. Has anyone taken one of these jobs?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.

Thanks for writing this out. I went through something close to it 8 months ago, and it settled down once I kept a simple log of every call and form.