Work-from-home support roles hiring this month - any advice?

I found several remote customer-support roles that do not need a degree, and I have applied to a few as a pharmacy technician. This is my first time dealing with any of this. The schedules are set in advance, including some weekends. Has anyone taken one of these jobs?

The test was a short typing check and a role-play call. Practising with a friend helped a lot.